About Deep Earth Treasures

Our Goal

We at Deep Earth Treasures believe that genuine, natural crystals and minerals are the most precious possessions to own. Crystals are natures own art, beautiful and entirely unique from piece-to-piece, and their aesthetics are unrivalled by man-made materials. We believe strictly in providing natural products with honesty, and that means no imitations, unnecessary treatments or false information! Our goods are specially selected for their quality; we look for top specimens for discerning customers and sift through batches to find you the very best. Aesthetics, rarity, uniqueness and condition are all important factors considered when choosing stock. Whether you are a collector, a healer, an interior decorator or someone who simply loves crystals, we want to put that special piece in your home that you can admire for many years to come.

The Deep Earth Treasures Guarantee

Deep Earth Treasures is dedicated to providing genuinely natural, top quality products and excellent service. Therefore, we have laid out this set of guarantees to abide by to represent these values.

We guarantee our products to be entirely natural; we do not sell heat-treated, dyed, reconstituted, misrepresented, lab-grown or artificial items. In rare cases, some items require minor treatment for purely protective reasons, such as stabilizing weak turquoise, in which case this will be explicitly stated.

We guarantee to provide details about each unique item to the best of our ability, specifying approximate size and weight, locality, and a bit of interesting mineralogical information. The item you see in the listing is the exact item you will receive, we always photograph each specimen separately and never use stock photos or manipulate product pictures in Photoshop.

We guarantee all our products to be treated with utmost care from the moment we receive them to the moment we send them. All goods are wrapped, padded and packaged with great care to ensure they reach you in pristine condition. All our goods come from a smoke-free house.

If you have any questions about our products or service, please contact us and we will try our best to answer them ASAP.

Shipping and Returns Policy

Items will be dispatched the next working day after purchase. Items bought on weekends will be dispatched Monday.

We offer free 1st class UK postage on orders over £30.
This is upgraded to 1st class signed-for on orders over £50.
Overseas orders will be posted via airmail for orders over £50

Delivery to the UK will take 2-3 working days.
Delivery to Europe take 3-5 working days.
Delivery to USA & Canada will take 5-7 working days.

If you are satisfied with the item purchased and the service we have provided, we would love to hear your thoughts in a customer testimonial. We greatly appreciate your support!

If for any reason you are unhappy with your purchase, please contact us and we will try our best to resolve any issues. Returns are accepted within 14 days of receiving the order provided they are returned in their original, undamaged condition using a tracked delivery service. The buyer is responsible for return postage costs and the refund will be issued once we receive the item.