Shipping & Returns
United Kingdom
Free 1st class postage on orders over £30.
Free 1st class signed-for postage on orders over £50.
Free 1st class signed-for postage on orders over £50.
Free Special Delivery by 1pm postage on orders over £200.
£3 fee for 1st class postage on orders under £30.
Europe
Free airmail shipping on orders over £30.
Free tracked airmail shipping on orders over £150.
Free tracked airmail shipping on orders over £150.
£5 shipping fee on orders under £50 (£10 for tracked airmail).
Orders of £50 to £150 can be upgraded to tracked airmail for an extra £5.
United States & Canada
Free airmail shipping on orders over £50.
Free tracked airmail shipping on orders over £150.
Free tracked airmail shipping on orders over £150.
£5 shipping fee on orders under £50 (£10 for tracked airmail).
Orders of £50 to £150 can be upgraded to tracked airmail for an extra £5.
Rest of World
Free airmail shipping on orders over £50.
£10 flat rate shipping on all other orders.
Delivery to the UK will take 1 working day.
Delivery to Europe will take 3-5 working days.
Delivery to USA & Canada will take 5-7 working days.
Delivery to the UK will take 1 working day.
Delivery to Europe will take 3-5 working days.
Delivery to USA & Canada will take 5-7 working days.
Delivery to Rest of World will take 7-14 working days.
Dispatch Times & Packaging
Items will be dispatched the next working day after purchase.
Items bought on weekends will be dispatched Monday.
All items from Deep Earth Treasures are packed securely in card boxes. As an environmentally-conscious company we use high-quality biodegradable packaging material.
Returns & Reviews
If for any reason you are unhappy with your purchase, please contact us and we will try our best to resolve any issues. Returns are accepted within 14 days of receiving the order provided they are returned in their original, undamaged condition using a tracked delivery service. The buyer is responsible for return postage costs and the refund will be issued once we receive the item.
If you are satisfied with the item purchased and the service we have provided, we would love to hear your thoughts in a customer testimonial. We greatly appreciate your support!